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		<title>How to Provide a Great Customer Experience and Maintain Social Distancing</title>
		<link>https://dbp.com.sg/blog/how-to-provide-a-great-customer-experience-and-maintain-social-distancing/</link>
					<comments>https://dbp.com.sg/blog/how-to-provide-a-great-customer-experience-and-maintain-social-distancing/#respond</comments>
		
		<dc:creator><![CDATA[Ashish]]></dc:creator>
		<pubDate>Tue, 22 Dec 2020 02:20:28 +0000</pubDate>
				<category><![CDATA[Blog]]></category>
		<category><![CDATA[BI]]></category>
		<category><![CDATA[CCM]]></category>
		<category><![CDATA[Contactless]]></category>
		<category><![CDATA[COVID-19]]></category>
		<category><![CDATA[customer experience]]></category>
		<category><![CDATA[CXM]]></category>
		<category><![CDATA[Delivery]]></category>
		<category><![CDATA[Digital Touch Points]]></category>
		<category><![CDATA[eCommerce]]></category>
		<category><![CDATA[Isolation Economy]]></category>
		<category><![CDATA[Pandemic]]></category>
		<category><![CDATA[Retail]]></category>
		<category><![CDATA[Social Distancing]]></category>
		<category><![CDATA[WCMS]]></category>
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					<description><![CDATA[<p>The virus has forced people inside their homes. But business has to go on. The first phase prompted businesses to go online and transform digitally to keep the business going. In the new normal (second phase) a more solid approach, planning, and strategy in terms of digital transformation is required. To be competitive is still the buzzword while maintaining customer relations is now more challenging.</p>
<p>Re-visiting the two foundations of customer loyalty —‘trust’ and ‘confidence’ is needed. For business success innovation is the need of the hour.</p>
<p>What should be the customer service model during the new normal?</p>
<p>Customers insight through Customer Relationship Management (CRM) solutions...</p>
The post <a href="https://dbp.com.sg/blog/how-to-provide-a-great-customer-experience-and-maintain-social-distancing/">How to Provide a Great Customer Experience and Maintain Social Distancing</a> first appeared on <a href="https://dbp.com.sg">Digital Business People</a>.]]></description>
		
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